Standard Pacific Homes Complaints and Reviews

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Standard Pacific Homes
Main address: 15360 Barranca Parkway 92618-2215 Irvine CA
(949) 789-1600, (949) 789-1609, marketing@stanpac.com
  • 15 complaints
  • $36K claimed losses
  • $2.4K average
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  • Jul 13
  • Home Construction and Repair
  • Denver, Colorado
  • New Home Construction
  • 6

BUYER BEWARE!!!! Worst customer service experience of my life. Once you sign the closing papers don't expect them to return phone calls or emails. We've been in our home for 8 months trying to get issues resolved that were reported before we even closed. I've escalated issues to the President and he won't even call me as I've asked. Nobody in this company cares about their customer - DO NOT BUY... Read more

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  • May 12
  • Home Construction and Repair
  • Coral Springs, Florida
  • Property Damage Repair
  • 2
  • 69

The salespeople working for Standard Pacific Homes in the Watercrest community in Parkland, Florida are incompetent and liars! As a buyer, I was treated like the salesperson was doing me a favor. The salesperson and their company mortgage broker discuss your personal business without the buyers consent and try to manipulate you into using their mortgage company. They lie about most everything,... Read more

Was this review helpful? 5 1

  • May 12
  • Home Construction and Repair
  • Denver, Colorado
  • Home Building Service
  • 151

WORST HOME BUILDER EVER! We live in Anthem, Colorado. It took 11 months to build the house. We closed the first week in April without the house being completed. We have been waiting for cabinets and drawers for 6 months, and we still don't have them. There are still paint, drywall and electrical issues, yet no one has been in our house in six weeks. Upper management won't return calls nor... Read more

Was this review helpful? 3 1

  • Mar 12
  • Home Construction and Repair
  • Irvine, California
  • Poor Quality Home
  • 185

We bought a new dream home at Portola Springs, Orange county. Only after 6 months we realized things are falling apart from the poor quality. 1. I had to replace my microwave twice already.Only after I upgraded by spending 300 more dollars, I learnt the service has been discontinued on the product. 2. Poor cabinet parts - I would do better by assembling an IKEA piece of cabinets. One of the door... Read more

Was this review helpful? 7 0

  • Feb 06
  • Home Construction and Repair
  • Sacramento, California
  • Good Home Quality
  • 293

Have owned Del Webb/Pulte, Shapell and many lesser known builder's homes. My Stanpac home is head and shoulders the best I've ever owned. New in 2008, their cust svc has been little needed but superb when it was. There are dozens of little things in my home that could have been done less expensively but they were not. Our project superintendent and construction foreman were very proud of what... Read more

Was this review helpful? 5 1

  • Jan 29
  • Home Construction and Repair
  • Murphy, Texas
  • New Home Construction
  • 260

Prior to doing are punch list before closing I found issues with 2 holes in the brick that the construction manager missed. When we blue taped items for our punch list the workers removed the tape before anything had been done. In the master bath all door headers were missing - had to fix after closing. They did not believe me and even one of the VP's said that it did not need headers, well he... Read more

Was this review helpful? 7 0

  • Sep 22, 2013
  • Real Estate
  • Bad Attitude Empolyes
  • 4
  • 353

The salespeople working for Standard Pacific Homes in the Cobblestone community in Pembroke Pines are horrid. I am a cash buyer and I was treated like garbage by them. They lie, and act as if they are doing you a favor by even speaking to you. They really need to fire every single one of their salespeople. I was ready to drop $450,000 cash on a house but their disgusting attitudes sent me running... Read more

Was this review helpful? 6 4

  • Sep 09, 2013
  • Home Construction and Repair
  • Austin, Texas
  • House Construction Design
  • 1
  • 358

This is fact about the standard pacific overpriced houses and irresponsible salesperson with no care about customer. I was sold overpriced house by telling lie. I was told that the new design is applicable since April 2013 which include lots of storage area below stairs. I later found out that there is another similar house started earlier than mine which has same storage area below stairs. I... Read more

Was this review helpful? 4 2

  • Aug 09, 2013
  • Home Construction and Repair
  • Work Quality
  • 2
  • 464

The first thing I noticed was it rained two weeks before the windows were put in and there was over an inch of water on the floor in the upstairs hall way. After I moved in, I noticed a squeak when I stepped between my hallway and bedroom doorway. Trying to fix that created a squeak in my bed room floor every time I got out of bed. The second thing, the first time I used the master... Read more

Was this review helpful? 15 0

  • Aug 03, 2013
  • Home Construction and Repair
  • Dallas, Texas
  • Ownership
  • 1
  • 472

I am a single woman home owner. Right from the beginning they have tried to take advantage of me. Under the first year of ownership, I had major complaints about my air conditioners and the structural work of my upstairs patio. I have spend over 2500 dollars so far on my air conditioner and now I am going to have to spend about the same on the brick work that I complained about and they put a... Read more

Was this review helpful? 10 2
 
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