Standard Pacific Homes Complaints and Reviews

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Standard Pacific Homes
Main address: 15360 Barranca Parkway 92618-2215 Irvine CA
(949) 789-1600, (949) 789-1609, marketing@stanpac.com
  • 16 complaints
  • $46K claimed losses
  • $2.9K average
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  • Jul 27
  • Home Construction and Repair
  • Aurora, Colorado
  • Poor Construction Practice
  • 1
  • 311

The appearance of our home when we bought it was excellent. Little did we or our inspector know that cheap materials and substandard construction were used to build the house. Unbelievably, after 6 years, the 2 x 8 joists under the deck rotted since the company used untreated wood, even though they knew that the wood would be continually exposed to moisture. Other homes nearby had the same... Read more

Was this review helpful? 2 0

  • Jul 13
  • Home Construction and Repair
  • Denver, Colorado
  • New Home Construction
  • 150

BUYER BEWARE!!!! Worst customer service experience of my life. Once you sign the closing papers don't expect them to return phone calls or emails. We've been in our home for 8 months trying to get issues resolved that were reported before we even closed. I've escalated issues to the President and he won't even call me as I've asked. Nobody in this company cares about their customer - DO NOT BUY... Read more

Was this review helpful? 4 0

  • May 12
  • Home Construction and Repair
  • Coral Springs, Florida
  • Property Damage Repair
  • 2
  • 186

The salespeople working for Standard Pacific Homes in the Watercrest community in Parkland, Florida are incompetent and liars! As a buyer, I was treated like the salesperson was doing me a favor. The salesperson and their company mortgage broker discuss your personal business without the buyers consent and try to manipulate you into using their mortgage company. They lie about most everything,... Read more

Was this review helpful? 6 1

  • May 12
  • Home Construction and Repair
  • Denver, Colorado
  • Home Building Service
  • 248

WORST HOME BUILDER EVER! We live in Anthem, Colorado. It took 11 months to build the house. We closed the first week in April without the house being completed. We have been waiting for cabinets and drawers for 6 months, and we still don't have them. There are still paint, drywall and electrical issues, yet no one has been in our house in six weeks. Upper management won't return calls nor... Read more

Was this review helpful? 4 1

  • Mar 12
  • Home Construction and Repair
  • Irvine, California
  • Poor Quality Home
  • 278

We bought a new dream home at Portola Springs, Orange county. Only after 6 months we realized things are falling apart from the poor quality. 1. I had to replace my microwave twice already.Only after I upgraded by spending 300 more dollars, I learnt the service has been discontinued on the product. 2. Poor cabinet parts - I would do better by assembling an IKEA piece of cabinets. One of the door... Read more

Was this review helpful? 8 0

  • Feb 06
  • Home Construction and Repair
  • Sacramento, California
  • Good Home Quality
  • 413

Have owned Del Webb/Pulte, Shapell and many lesser known builder's homes. My Stanpac home is head and shoulders the best I've ever owned. New in 2008, their cust svc has been little needed but superb when it was. There are dozens of little things in my home that could have been done less expensively but they were not. Our project superintendent and construction foreman were very proud of what... Read more

Was this review helpful? 5 3

  • Jan 29
  • Home Construction and Repair
  • Murphy, Texas
  • New Home Construction
  • 335

Prior to doing are punch list before closing I found issues with 2 holes in the brick that the construction manager missed. When we blue taped items for our punch list the workers removed the tape before anything had been done. In the master bath all door headers were missing - had to fix after closing. They did not believe me and even one of the VP's said that it did not need headers, well he... Read more

Was this review helpful? 7 0

  • Sep 22, 2013
  • Real Estate
  • Bad Attitude Empolyes
  • 4
  • 425

The salespeople working for Standard Pacific Homes in the Cobblestone community in Pembroke Pines are horrid. I am a cash buyer and I was treated like garbage by them. They lie, and act as if they are doing you a favor by even speaking to you. They really need to fire every single one of their salespeople. I was ready to drop $450,000 cash on a house but their disgusting attitudes sent me running... Read more

Was this review helpful? 7 4

  • Sep 09, 2013
  • Home Construction and Repair
  • Austin, Texas
  • House Construction Design
  • 1
  • 440

This is fact about the standard pacific overpriced houses and irresponsible salesperson with no care about customer. I was sold overpriced house by telling lie. I was told that the new design is applicable since April 2013 which include lots of storage area below stairs. I later found out that there is another similar house started earlier than mine which has same storage area below stairs. I... Read more

Was this review helpful? 4 2

  • Aug 09, 2013
  • Home Construction and Repair
  • Work Quality
  • 2
  • 569

The first thing I noticed was it rained two weeks before the windows were put in and there was over an inch of water on the floor in the upstairs hall way. After I moved in, I noticed a squeak when I stepped between my hallway and bedroom doorway. Trying to fix that created a squeak in my bed room floor every time I got out of bed. The second thing, the first time I used the master... Read more

Was this review helpful? 16 0
 
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