Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

We signed to build our home with Standard Pacific in August 2015, they knew we were relocating and needed our home one year later. They failed to assign resources to our project and then blamed their project manager and the property boom in Texas for their shortage of workers.

Our brick sat on our lawn for 5 months before they found a crew to install it and when they did it was rushed up in one week. They installed defective stone on a 1M+ home. We were told the stone would be touched up! it demonstrates lack of quality and poor workmanship by them installing damaged products and try to fix them later.

Their website says "outstanding quality and an unwavering commitment to true customer satisfaction" WHAT A JOKE!, your building a 1M+ home you would expect perfection, their management throughout this process was unresponsive and unprofessional. If you think going with a large company gives you the security that they have a large pool of resources your wrong. Check your contracts as they may take up to 2 years to deliver your house.

Were stuck in an apartment waiting for them to deliver our house. So disappointed with their treatment of us and their lack of customer service I suggest if your planning to build in Southlake go with a custom home builder.

This person wrote the review because of "problem with delivery" at Standard Pacific Homes and attached photo s. Reviewer claimed that he or she wants Standard Pacific Homes to have the product delivered.

The most disappointing in user's experience was quality of construction, builder, construction team and entire experience. Author liked the most sales rep. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Standard Pacific Homes and standard pacific homes house construction for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

You May Also Like