Same story for us near Charlotte, NC. on a home in excess of a half million dollars.
And, 3 yrs later, more issues, structural issues and everything they have "fixed" is actually WORSE!! They turn over employees and project managers at an alarming rate. Every time we go through the list of needed repairs, that manager is gone and we have to wait in rotation for a new manager to show up, only to repeat the process... 7x now!!
Still waiting!! They hire inferior illegals to do the work. The workers actually tell us they are illegal and looking for more work to do on the side. Our brick work looks like you turned a preschooler loose with a bucket of mortar and a stack of bricks.
Our corners where the wood trim meets looks like a can of busted biscuits from silicone filler. But they "fixed" it by painting over it! Our floors are not level and they squeak. The upper floor perimeters droop.
Nail pops by the hundreds on the drywall. Things randomly fall off the exterior of homes built by them in our area. They are big on promises and short on delivery.
I could go on and on. Due to lack of English, you cannot change anything at all not even at your own expense or work, "We are quality not custom builders!" I guarantee you they are not quality builders either!
Reviewer is in unhappy mood. This person stated that there is a room for improvement of quality of construction. Please immediately contact the author of this review to discuss bad quality of standard pacific homes house construction. Standard Pacific Homes needs to read this review and look into the issue (if any) according to poster's claims.